Humana

Humana: A Playful Peek into a Caring Company

Welcome to the world of Humana, a company that puts people first! With a focus on members' health and well-being, Humana's dedicated team of professionals strive to make a difference in the lives of those they serve.

A Person-Centered Approach

Humana believes in a holistic approach to healthcare, addressing physical, environmental, and psycho-social health issues. Their Care Managers work with members who have multiple chronic conditions and functional barriers, helping them achieve and maintain optimum health. With a multidisciplinary team, Humana offers telephonic outreach, education, resources, and support to remove barriers and promote independence.

The Special Needs Program (SNP) Team

Humana's SNP team is a group of work-at-home associates, providing care management services from the comfort of their dedicated home offices. These professionals are responsible for meeting quality and productivity measures, ensuring effective communication and interpersonal skills.

A Compliance-Driven and Highly Visible Environment

Humana is serious about compliance and visibility. Their care managers engage with members through telephonic interactions during the majority of the business day, primarily using an auto-dialer system. The fast-paced environment requires the ability to quickly engage with members while navigating multiple computer applications.

Emphasis on Privacy and Security

Humana values privacy and security, requiring their work-at-home care managers to have a separate room with a locked door for their home-office. This ensures absolute and continuous privacy while working with members.

Valuing Employees

Humana knows how to value their employees, offering benefits starting from day one of employment. These include competitive 401k match, generous paid time off accrual, tuition reimbursement, parent leave, and Go365 perks for well-being.

In a nutshell, Humana is a compassionate, person-centered company that values its employees and members alike. With a focus on holistic care and a dedicated team of professionals, Humana is making a difference in the world of healthcare.