Community Partnerships Manager

At EFG (ESL FACEIT Group) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”.

Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people, and culture.

The Partnership team plays a key role in shaping the overall creator partnership strategy, aiming to maximize value creation for both the platform and content creators. Their efforts are focused on fostering mutually beneficial relationships and collaborations.

In the role of Community Partnerships Manager at FACEIT, you will play a crucial role in developing and maintaining robust relationships with gaming communities.

What you will do:

• Initiate and develop new partnerships with gaming communities, guiding their integration with FACEIT

• Maintain and enhance long-term relationships with community leaders, offering ongoing support to ensure community success on our platform

• Reinforce existing partnerships through ongoing, effective communication

• Continuously assist community leaders to reach their full potential

• Collaborate with other teams within FACEIT to ensure a holistic approach to community support and development

• Scout and identify potential or thriving gaming communities within the gaming ecosystem

• Regularly track, manage, and report on key performance metrics and objectives to assess community project success

• Handle commercial and account management responsibilities with partner and affiliate creators

• Analyze data to understand community needs and develop innovative strategies and ideas

• Collaborate with the Senior Manager in shaping and executing partnership strategies and objectives

• Oversee contract negotiations and agreements with partners

• Manage payment processes and financial dealings related to partnerships

• Work closely with other departments to ensure seamless operational execution and compliance

• This position will report to the Senior Manager, Creator Partnerships.

Requirements

What you will need:

• 3+ years of professional experience in gaming or esports, ideally within creator or community-related positions
• Fluency in English and Russian
• Deep understanding and enthusiasm for the esports ecosystem
• Managerial experience leading (small) teams, in either a project or reporting-line setting
• High attention to detail and commitment to quality and accuracy
• Creative approach and ability to foster collaboration
• Strong analytical and organizational skills
• Proficiency in Google Suite (Sheets, Docs, Slides)
• Capability to allocate time effectively across various projects with prioritization
• Strong presentation-building skills

Desirable:

• Prior experience directly working with gaming community leaders around a digital product
• Strong knowledge and understanding of either Counter-Strike and/or Overwatch 2 ecosystems
• Previous experience as a FACEIT user or an organizer