It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The DCX Client Services - Home Based AP Billing Specialist will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills.
Ideal Candidates will be
Active listening skills
Excellent ability to organize and coordinate tasks
Attention to detail and accuracy
Ability to work well under pressure and meet deadlines
Must be flexible, team player who is able to work overtime as required
Role Details
Industry: Promotions
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Workdays: Monday through Friday (USA)
Written and spoken English skill: Very Proficient
Salary Range: 35,000
Job Responsibilities
- Maintains and monitors all billing information for over 20k customers, updates system with contacts, billing information and all account details to ensure precise and accurate invoice delivery.
- Researches, investigates, and maintains accuracy of customers’ occupancy, and billing status.
- Reviews and understands legal documents. Communicates to the manager questionable accounts or potential loss in revenue.
- Collects and maintains the accounts portfolio assigned and establishes great relationships with properties management and national chains’ corporate AP department.
- Analyzes available information and provides thorough and accurate timely reports upon request.
- Strives for constant paperless delivery of invoices and statements to the customers.
- Monitors any price changes in the hauler contract that may affect billing rates and report these changes to the Billing Coordinator and management.
- Works closely with Regional Managers, the Collections department and other colleagues to ensure revenue flow and to achieve strategic goals of the company.
- Provides information for the Sales Team, communicates potential issues to management, and eliminates the root cause of any potential errors.
- Posts AR data accurately in financial reporting system
Additional Job Requirements
Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
Experience: 1-3 years of proven experience as billing coordinator and/or bookkeeping or similar position.
Proficiency in most Microsoft Office Applications, specifically Word, Excel, and Outlook.
Strong verbal, written, and communications skills
About DCX
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Philippines
