Contact Energy logo

Agile Ways of Working Manager

Remote position, New Zealand only


Are you ready to join a company that believes home is the most important place in the world? At Contact, we're not just a power, broadband, and mobile company. We're transforming the way we work and power Aotearoa, leading the charge on renewable energy and digitizing customer journeys. As the Agile Ways of Working Manager, you'll guide and support our people in embracing Agile principles and practices. You'll lead the value stream, reduce silos, and create alignment across different business units. With your exceptional communication and leadership skills, you'll coach and mentor teams, deliver Agile training, and track key performance indicators. If you're an experienced agile practitioner with a passion for making a difference, apply now and be part of our team that touches lives to make life better.

Job Description

Company Description

Te Tākinatanga | Our Story

Ko tā Contact e whakapono nei, ko te taiao tonu te taonga nui katoa o te ao.

Koinei mātou e whai atu nei kia mahue atu i a mātou tētahi ao hauora ake, tēnā i te ora i kuhu ai mātou.

He pakihi whakarato hiko, ipurangi mātou, engari arā kē atu anō ā mātou taha.

Kei te whakawhanake mātou i ā mātou mahi ake, i ngā ara hoki e whai hiko ai a Aotearoa, kei te kōkiri kia tukua te hiko tukurua, ā, kei te whakaputa i tētahi wheako matihiko mō ā mātou kiritaki kāore anō kia kitea i tēnei whenua.

He tīma kotahi mano mātou nō ngā hau e whā, e ngākau nui ana ki ā mātou mahi, e aroha ana tētahi ki tētahi, e ako ngātahi ana, e whakapono tahi ana ki ā mātou tikanga ārahi: mā te manaaki kia toa, ka mana te katoa.

At Contact, we believe home is the most important place in the world. It's all part of our vision to leave Aotearoa better than we found it. We’re a power, broadband and Mobile company, but we’re so much more than that. We are transforming the ways we mahi, and how Aotearoa is powered, leading the charge on renewable energy and digitising customer journeys in ways not yet seen here. A team of 1000+ from all walks of life who love what we do, look out for each other, and learn from one another every day, we’re stoked to be guided by our tikanga: we touch lives to make life better.

Job Description

Kōrero mō te tūranga | About the role

Here at Contact, we believe in fostering a culture of continuous improvement and collaboration and we’ve invested in setting up an Agile Value Stream operating model for all the teams that contribute to selling products and services to Contact’s customers.

As the Agile Ways of Working Manager, you will report directly into the Head of Retail Change, with the purpose of the role to get hands on, to guide and support our people in embracing and embedding Agile principles and practices.

In addition to leading a home team of Agile practitioners, you will coach squads, leaders, and stakeholders, promote Agile methodologies, remove impediments, and ensure that Agile ways of working are successful and drive further sustainable business transformation.

Some of your key focus in this role:

Continue the evolution: Lead the value stream to evolve our ways of working, focusing on portfolio level change - working with key stakeholders to drive improvements to funding, capacity and operational models.

Unify the value stream: Reduce silos and create a unified value stream, bringing together the different business units that make up the value stream.

Create alignment: Work with other business units to align agile ways of working and drive improvement activities, with your peers in other business units.

Some of the ways you’ll do this:

Coaching and Mentoring: Provide coaching and mentoring to Agile squads, Scrum Leads, Product Owners, Product Management Group, Value Stream Leadership Team, Transformation Office and other stakeholders to foster an Agile mindset and facilitate Agile practices. Support and nurture our people with their development in Agile ways of working

Agile Training: Develop and deliver Agile training sessions, workshops, and knowledge-sharing sessions to enhance team members' and stakeholders’ understanding of Agile principles and practices.

Metrics and Reporting: Define and track key performance indicators (KPIs) to measure the success of Agile ways of working and report progress to leadership.


Ko wai koe | About you

You will bring a wealth of experience (5+ years) as an agile practitioner in an agile coach/scrum lead role or similar. You bring with you great experience in Agile scaling frameworks (e.g., SAFe, Scrum@Scale, LeSS), and Agile collaboration tools (e.g., JIRA, Confluence, Miro).

Some of what people say about you that makes you a great fit for this role:

  • Exceptional communication, leadership, and interpersonal skills and ability to build strong networks and relationships up, down and across a business.
  • Experienced in transitioning teams from traditional ways of working to Agile.
  • Excellent coaching, mentoring, and facilitation skills.
  • Analytical mindset with the ability to use data to drive decision-making.
  • Role model for demonstrating agile mindset and principles and creating a safe environment for team members to thrive and grow.

Additional Information

Please note this is a hybrid role based from our Wellington office.

There are a bunch of perks to being a permanent Contact kaimahi (employee). Along with great leadership, teammates, development, and growth and progression opportunities, you’ll enjoy flexible working, free health insurance cover, better-than-your-average leave, access to Contact Shares, a ‘Good to be Home’ annual payment toward your home set up & wellbeing, a trail-blazing parental leave policy, discounts on Contact Energy products_,_ and more.

We’re keen to welcome a new Agile Ways of Working Manager soon so if this sounds like a bit of you, apply now, or if there’s something you’re curious to know before making it official, contact George (Talent) on [email protected].

Where relevant, finish with: Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

Apply for this job

Report expired

Please let Contact Energy know you found this job with This helps us grow!

About Contact Energy

Learn about Contact Energy and their company culture.

View company profile