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Genesis Product Manager Intern

Remote position, United States only


Intuitive is a pioneer and market leader in robotic-assisted surgery, and they are looking for a Genesis Product Manager Intern to join their team. In this role, you will collaborate with colleagues to develop customer resources and programs that improve the care team customer experience with Intuitive products. You will work closely with internal and external stakeholders to evaluate customer needs and market trends, and help design and implement program offerings that drive maximal value. This position requires a unique blend of business and operational acumen, and offers the opportunity to make a difference in the world of minimally invasive care. If you're a passionate individual who wants to contribute to a global community of healthcare professionals and their patients, this could be the perfect opportunity for you.

Job Description

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Genesis Product Manager Intern will participate in an internship project that supports the planning, development and integration of new customer-focused programs, products and innovations within the Genesis Program. This position will work closely with internal and external stakeholders to evaluate customer needs, market trends and the competitive landscape, to help design and implement program offerings that drive maximal value to our hospital care teams. This role requires a unique blend of business and operational acumen to work within cross functional teams to incorporate Genesis program principles across Intuitive products and services.

Roles & Responsibilities:

  • Collaborate with colleagues to develop customer resources that improve care team engagement available through the Genesis program.
  • Deliver valuable programs that improve the care team customer experience with Intuitive products including the design, development, publication and delivery of program solutions and manage these products in all stages of the product lifecycle in collaboration with customers and internal colleagues.
  • Develop and deliver education and change management required to drive adoption of new Genesis initiatives within Genesis and commercial teams.
  • Engage with management and executive level customers through a variety of channels to capture “voice of customer” feedback to inform new program and product development.
  • Expand the reach of Genesis program principles by focusing on scalability strategies within IDN, and multi-system fleet customers
  • Partner with teammates and stakeholders to inform and contribute to development roadmaps, prioritize business objectives
  • Research new and emerging technologies in healthcare management & operational process improvement identifying potential applications to meet business needs


University Hiring Program Eligibility Requirements:

  • University Enrollment: Must be currently enrolled in and returning to an accredited degree-seeking academic program in the Fall.
  • Internship Work Period: Must be available to work full-time (approximately 40 hours per week) during a 10-12 week period starting May or June. Specific start dates are shared during the recruiting process.

Skills, Experience, Education, & Training:

  • Current enrollment in a healthcare, business, or related degree-seeking program at the Master’s level. Bachelor’s level students would also be considered based on specific relevant experience.
  • Familiarity and interest in managing change initiatives, or other healthcare process improvement consulting
  • Experience in using business data, customer feedback and market analysis to develop product requirements that meet the needs of complex healthcare organizations
  • Proven ability to collaborate and communicate with colleagues and customers in business and healthcare roles
  • Demonstrated experience managing customer facing projects with multiple stakeholders.
  • Experience in using clinical and/or business literature to evaluate practices; use of evidence based principles to determine best course of action
  • Excellent written and verbal communication skills with a proven ability to present information in a clear and concise manner to various healthcare, technical, business stakeholder, and leadership audiences
  • Ability to independently operate and lead through ambiguity in a fast-paced environment
  • Ability to travel up to 75%

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay (paid at an hourly rate), benefits, and a housing allowance. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including relevant skills and experience for this internship, degree-seeking academic program (PhD, Master’s, Bachelor’s, etc), year in school, and location. The hourly rate is prorated against the intern program salaries listed and total program compensation will be based on internship duration.

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