This is a remote position.
Schedule:Monday to Friday, 9AM to 6PM Tampa, FL time
We are a growing pain management medical practice with 8 clinics across Florida. Our medical staff provide compassionate care to patients suffering from chronic pain. As we expand, we need talented individuals to join our administration team to help ensure patients can easily access our life-changing treatments.
Job Description
As a medical receptionist, you will be the first point of contact for patients, providing excellent customer service, scheduling appointments, verifying insurance coverage, and supporting our care team. If you love helping people and have great communication skills, this role is for you.
Responsibilities
Greet patients kindly on inbound calls
Look up patient medical records in our secure system
Schedule doctor visits for existing patients
Confirm health insurance details and assist with insurance authorizations and verifications
Answer basic medical questions including medication refill requestions based on office protocols
Transfer or create tasks to office staff for new patient inquiries and medical questions
Requirements
- 1+ years experience as a medical receptionist
- Familiar with common medical terms, health insurance, and the process of obtaining authorizations for procedures and/or injections
- Warm, patient-focused phone manner
- Able to quickly learn new software
- Fluent in Englishand Spanish
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Spain
Mexico
