MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Opportunity:
Do you love the challenge of new and interesting problems? Do you have a knack for automating anything you have to do more than twice? Do you want to become an expert Database Administrator (DBA)? If you answered yes, then you'll love working on our Remote DBA team at MariaDB as we grow our exciting SkySQL cloud platform solution.
The Remote DBA team works with customers around the world. Each customer's deployments and challenges are unique, offering something new day after day. You will help our customers succeed by delivering expert-level Remote DBA services including database monitoring, making recommendations to improve performance and durability, fixing things when they break, helping design new architectures and implement best practices, performing upgrades, configuring and monitoring backups, assisting with recoveries, and other related DBA-level tasks as needed. You will utilize advanced troubleshooting skills and creative problem-solving capabilities. You must be self-motivated and capable of working autonomously.
We are a "virtual" team, distributed globally, telecommuting via the internet. We make heavy use of email, Slack, the web, ssh, and similar remote technologies. Prior experience in this form of working environment is ideal.
Because we must provide coverage to our customers 24x7x365, this position does occasionally involve work on nights, weekends, and holidays, however, we leverage our global team to minimize the impact as much as possible.
Responsibilities:
Perform DBA activities remotely with customers around the world
Automate various DBA tasks
Set up monitoring and other activities on customer servers
Perform periodic health checks and reports on customer systems
Participate in the community by blogging and other social media
Help the MariaDB team build tools and enhancements around MariaDB
Help improve practices and common methodologies for the Remote DBA team
Ability to be on call as needed to guarantee customer SLAs
Manage SkySQL customers across cloud environments
Provide coverage during designated schedule
Tues-Sat or Sun-Thurs shift preferred
Ability to travel internationally for company-related meetings
Qualifications:
Passion for serving customers and solving technical problems
Experience with Mari
