About this role
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<p>
<strong>Headquarters:</strong> Remote
<br /><strong>URL:</strong> <a href="http://gowalter.co">http://gowalter.co</a>
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<h2>Description</h2>
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<p>This role is responsible for ensuring all new and existing investors receive a seamless, "white-glove" experience during the capital commitment and investment lifecycle. The <strong>Investor Onboarding Specialist</strong> owns the full end-to-end workflow, from commitment to funding, ensuring compliance, data accuracy, and proactive communication. This position is essential for maintaining strong investor relationships and driving reinvestment velocity.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li><strong>Investor Onboarding Execution:</strong></li>
<ul>
<li>Own the entire onboarding workflow</li>
<li>Coordinate KYC, accreditation, and Blue Sky requirements with third-party compliance partners to ensure all legal and regulatory obligations are met.</li>
<li>Process and track wire transfers and capital commitments accurately.</li>
</ul>
<li><strong>Investor Portal Management (InvestNext):</strong></li>
<ul>
<li>Ensure portal accuracy, including correct entity mapping and secure documentation storage.</li>
<li>Serve as the primary data owner for investor records, capital commitments, and distribution reporting within InvestNext.</li>
<li>Track investment lifecycle status per investor and proactively escalate issues to executive leadership.</li>
</ul>
<li><strong>Client Experience & Relationship Management:</strong></li>
<ul>
<li>Drive a high-touch, white-glove investor experience that significantly reduces friction and encourages future reinvestment.</li>
<li>Track onboarding timelines per investor and per offering to ensure efficiency and speed.</li>
<li>Work with CPAs, fund administrators, and operations to maintain accurate investor records for tax and reporting purposes.</li>
</ul>
</ul>
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<h2>Requirements</h2>
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<p><strong>Prior Experience:</strong> 2–5 years of experience in investor relations, investor operations, financial services operations, or similar client-facing roles. Experience in private investments or real estate is a strong plus.</p>
<p><strong>Systems Experience:</strong> Experience with InvestNext or similar investor portal software, or the ability to learn systems quickly. Strong proficiency with task management software (Asana, Monday, ClickUp) and data entry/tracking in Excel.</p>
<p><strong>Work Style:</strong></p>
<ul>
<li><strong>Exceptionally detail-oriented</strong> and highly organized, with strong follow-through.</li>
<li>Possesses an ownership mindset and takes full responsibility for client outcomes.</li>
<li>Excellent interpersonal and communication skills, necessary for a white-glove client experience.</li>
</ul>
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<p><strong>To apply:</strong> <a href="https://weworkremotely.com/remote-jobs/walter-investor-onboarding-specialist-private-equity-real-estate-1">https://weworkremotely.com/remote-jobs/walter-investor-onboarding-specialist-private-equity-real-estate-1</a></p>