CXG is a global customer experience agency that specializes in servicing premium and luxury brands across diverse sectors including fashion, jewelry, cosmetics, watches, and automotive. Operating through 12 offices worldwide, the company leverages a network of over 80,000 evaluators to conduct discreet, objective assessments of luxury brand experiences across in-store, online, and omnichannel touchpoints. CXG employs a team of 220+ customer experience experts who help shape brand strategies through detailed evaluator feedback and questionnaires. The company's mission is to enhance and elevate the customer experience of the world's most prestigious luxury brands by gathering authentic insights from real customers.
Industry
Market Research & Customer Experience
Company Size
201-500 employees
Remote Policy
Fully Remote
Beta · Sourced from candidate reports
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