Frontline Call Center

About Frontline Call Center

Frontline Group is a customer experience and contact center solutions provider that offers both outsourced contact center services and technology-enabled platforms. The company provides managed services alongside market-leading CCaaS (Contact Center as a Service) platforms including NICE and Zoom, with expert implementation support. They distribute solutions through established portfolios like Avant and Telarus, while also developing proprietary software platforms—Frontline Connect and Ternio—designed to address real communication and customer experience challenges. The company positions itself as a nimble, relationship-focused alternative to larger corporations, emphasizing direct leadership access and a collaborative approach to reshaping the customer experience industry.