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Business Process Outsourcing / Customer Service
4 job listings
Sutherland is a global customer service and business process outsourcing company that serves industry leaders across multiple sectors.
The company operates through offices in various countries, including Bulgaria, and manages customer support operations for major international brands.
Sutherland provides multilingual customer service professionals who handle email support, chat support, and customer inquiries for clients in industries ranging from music streaming to financial services and healthcare.
The company emphasizes a multicultural work environment with professional development opportunities and comprehensive employee benefits.
Office-first with remote options
work from home
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Self-reported experiences · Summarized with AI
17 candidate reports across all submission dates. These describe individual experiences and may not represent the wider hiring process.
13%
Reported replies
16 reports
Reports that say whether a reply was received.
Unavailable
Average time to reply
1 report · Need 3 to show a metric
Reports with a reply and a known response time.
Based on 9 reports with a known stage.
AI summary of a candidate report
The applicant indicated they have no experience or information to share regarding Sutherland.
AI summary of a candidate report
The applicant has not yet heard back from Sutherland regarding their application or interview status.
AI summary of a candidate report
The applicant provided minimal information, responding with 'Nope' when asked about their experience with Sutherland, indicating they did not proceed with or receive a positive outcome from the hiring process.
AI summary of a candidate report
The applicant has not heard back from Sutherland and expressed disappointment about the lack of response.
AI summary of a candidate report
The applicant reported being ghosted by Sutherland and never receiving communication from the company after applying.