Ada is an AI customer service company founded in 2016 that has powered over 5.5 billion interactions for leading enterprise brands including Square, YETI, IPSY, and Monday.com. The company's mission is to make customer service extraordinary by raising the standard of quality at scale, enabling enterprises to deliver instant, proactive, personalized, and effortless customer experiences. Ada operates as an AI transformation platform that combines strategic expertise with powerful AI agent management technology, with 83% of customer conversations being resolved through automation. The company has secured over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, positioning itself as a pioneer in AI management and application within the customer service industry.
Industry
Customer Service Technology
Founded
2016
Remote Policy
Fully Remote
Beta · Sourced from candidate reports
Based on 1 candidate report — more reports needed for aggregate stats
The candidate applied to Us Ada but was ignored and did not receive a response from the company.
