ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international U.S. clients and integrate our staff members directly within our clients' operations. We focus on long-term placements where you contribute directly to the client's success.
We have an exciting opportunity for an experienced AI Automation Engineer who enjoys building production-ready AI solutions using today's leading Large Language Models (LLMs), AI coding assistants and agent orchestration frameworks.
This is a hands-on engineering role where you will design, build, deploy and optimise AI-powered automations that solve real business problems. You will work with cutting-edge AI technologies to create intelligent workflows, multi-agent systems and integrations that drive operational efficiency.
Please note: This is not a traditional Machine Learning or AI Research role. You will not be training AI models. Instead, you will build production-ready AI automations using existing AI technologies and modern AI development tools.
Requirements
Working Hours: Monday – Friday from 14:30pm – 23:00pm South African time (subject to change with daylight savings)
Public Holidays: This role requires working on South African public holidays (compensation for working South African public holidays in accordance with the BCEA).
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps upload and download, with wired Ethernet capability, is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: Reliable backup power is required to manage load shedding or power outages. Applicants without adequate backup power cannot be considered.
Work Environment: Fully remote (applicants must reside in South Africa)
Key Responsibilities
Design, build and deploy production-ready AI automations and intelligent workflows.
Develop and maintain multi-agent systems using modern AI orchestration frameworks.
Build LLM-powered business solutions using today's leading AI technologies.
Integrate AI agents with APIs, CRM platforms, messaging platforms, document generation tools and other business systems.
Deploy, monitor and maintain secure AI environments using Docker and modern deployment practices.
Debug, optimise and continuously improve AI workflows following deployment.
Work closely with business stakeholders to scope new automation opportunities and estimate technical effort.
Evaluate emerging AI technologies and recommend solutions that improve business efficiency.
Deliver scalable, reliable and maintainable AI solutions.
Minimum Requirements
3–5 years' professional software engineering experience.
Demonstrated commercial experience designing, building and deploying production-ready AI automations, AI agent workflows or LLM-powered applications.
Strong practical experience using modern AI coding tools such as Claude Code, GitHub Copilot, Codex, Cursor AI or similar.
Experience working with AI orchestration frameworks such as LangChain, LangGraph, CrewAI, AutoGen, n8n or similar.
Strong experience building and integrating REST APIs.
Experience working with Docker and modern deployment practices.
Strong debugging and analytical problem-solving skills.
Excellent communication skills with the ability to explain technical concepts clearly.
Comfortable working independently within a fast-paced environment.
Please note: Only shortlisted candidates will be contacted. If you do not hear from us within 14 days of your application, please consider your application unsuccessful.
ISTA Personnel Solutions is a fast-growing global Business Process Outsourcing (BPO) company that operates as a dedicated extension of US-based clients' teams, providing skilled remote professionals to support daily operations. Rather than functioning as a traditional recruitment agency, the company delivers high-quality service with precision, efficiency, and a personal touch. ISTA specializes in supporting various client campaigns and operational workflows, particularly for USA-based organizations across industries including healthcare, insurance, and customer service. The company leverages a South Africa-based workforce to provide 24/5 support aligned with US business hours and operational needs.
