Job Purpose
Key Result Areas
Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
Analyze logs to identify problems within the IBM API Connect environment.
Configure and implement backup and restoration of IBM API Connect subsystems.
Backup and restore IBM API Connect configuration data.
Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
Consumer maintenance including creating users, groups and roles, and security configurations.
Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
Enabling the third party tools like elastic to capture the analytics events for customer dash boards
Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
Apply product maintenance patches, interim releases, upgrades as required.
Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss, and close issues or questions that arise.
Knowledge, Skills and Experience
Minimum 5-8 years of Experience in Respective Application Domain and Support line
Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
Analyze logs to identify problems within the IBM API Connect environment.
Configure and implement backup and restoration of IBM API Connect subsystems.
Backup and restore IBM API Connect configuration data.
Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
Consumer maintenance including creating users, groups and roles, and security configurations.
Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
Enabling the third-party tools like elastic to capture the analytics events for customer dash boards
Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
Apply product maintenance patches, interim releases, upgrades as required.
Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss and close issues or questions that arise
Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
Good analytical / communication / people skills
Below technical skills required as per respective applications
Skills / Knowledge
Level
Must / Optional
IBM API ConnectStrongMustIBM App Connect Enterprise StrongMustOracle, Sql DatabaseMediumMustIBM MQStrongMustAzure Cloud StrongMustDevOps CI/CDStrongMustCore JavaMediumOptionalMicro ServicesMediumOptionalAIX/UNIX operating system knowledgeStrongOptional
Mashreq is a financial services organization that provides trade finance solutions to commercial customers across multiple business segments including Corporate and Investment Banking Group (CIBG), Retail Banking Group (RBG), and International Banking Group (IBG). The bank specializes in export finance, export payments, letters of credit, collections, and commodity trade operations, adhering to international practices and ICC publications. Mashreq operates across the UAE with a multi-disciplinary, multi-cultural workforce and maintains competitive service standards across financial and non-financial processes. The organization is focused on trade-based compliance, sanction checking, and ensuring quality service delivery while maintaining adherence to global regulatory requirements and anti-money laundering standards.
