We are seeking a versatile and proactive Associate Lodging Manager & Marketing Specialist to join our team. This unique hybrid role is designed for a detail-oriented professional who can balance high-level marketing and engagement strategies with rigorous operational execution.
You will split your time between two critical pillars: Supply Partnership Marketing (30%), where you will drive engagement and optimize how we showcase our partners, and Lodging Partnerships Manager (70%), where you will serve as the owner of daily account functions, RFP execution, and revenue growth.
What You'll Do:
Partnership Optimization: Act as the primary architect for supplier engagement, organizing and broadcasting events such as educational lunch-and-learns, partner showcases, webinars, and FAM trips.
Content Strategy: Manage and optimize supplier content within internal knowledge bases to ensure stakeholders have the most accurate and persuasive information.
Sponsorship Management: Execute marketing sponsorship agreements, ensuring partners receive maximum value and visibility.
Internal Communications: Act as the "voice of supply" by broadcasting partnership updates, news, and activities to relevant internal stakeholders.
RFP Execution: Lead the end-to-end RFP process, including monitoring supplier responses, providing feedback, and resolving partner questions.
Account Executive Functions: Perform technical lodging tasks such as rate loading, auditing, and parity checks to ensure seamless booking experiences.
Operational Support: Manage the shared lodging email aliases and slack channel for both internal and external inquiries, ensuring accurate and timely responses.
Revenue Growth: Directly manage a dedicated set of accounts, identifying opportunities to drive volume and increase overall revenue.
What We’re Looking For:
Industry experience preferred: adequate experience in working within a supplier organization of corporate or online travel agency
Energized and comfortable with a fast-moving, sometimes ambiguous, environment
Exceptional organization and project management skills
Excellent communication and interpersonal skills across all levels of the business, multiple locations and within supplier communities
Ability to dive into the data and synthesize key learnings in a compelling way
Strong business and operational sense
Confidence, opinions, good judgement, and a bias toward action
Ability to adapt and thrive in a hyper-growth environment
Education: Bachelor’s degree in a business, economics, marketing, hospitality field or related discipline required
Skills: GDS, Thoughtspot (or similar analytics platform), Google suite
