The Customer Operation Launch Manager will lead the launch of new products within Professional Services and Customer Support, mobilizing cross-functional efforts and developing tools to drive customer value and business outcomes.
Requirements
Experience in program management, project management, product management, consulting, corporate strategy, business operations or strategic planning in a SaaS Company.
Bachelor’s degree in Health Care, Business, Management, or 5+ years equivalent experience in project management or EHR systems.
Experience working closely with Professional Services or Customer Support.
Exceptional presentation, oral and written communication skills.
Strong critical thinking, problem solving, organizational, and decision-making skills
Ability to manage conflict and drive decisions.
Ability to perform planning for complex projects, managing all tasks required to meet business needs within budget and deadlines. Benefits
Bonus
Benefits
