Ready to grow your claims career faster than the traditional industry allows?
We’re looking for a Pet Claims Handler to join ClaimSorted.
This role is ideal for:
a Claims Handler who wants to build their career at a company that rewards performance, not tenure
someone with 6+ months of claims experience who is hungry to learn and grow fast
We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.
If you join us, we will give you the training and support to become the best Claims Handler possible.
About ClaimSorted
ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.
We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers.
We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.
What you’ll do
Handle claims end to end: from first notification of loss through to settlement
Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience
Review documentation, verify coverage, and assess liability accurately
Set appropriate reserves and manage claims within your authority
Identify potential fraud indicators and escalate appropriately
Maintain accurate and thorough claims records for audit and compliance
Contribute to continuous improvement by flagging process inefficiencies
What we’re looking for
Based in the UK or Ireland with work authorisation
Language Requirements: Fluency in English is required. German language skills would be highly advantageous.
6+ months of Pet claims experience and/or 12+ months veterinary experience
Strong organisation and ability to prioritise independently
Comfortable using data to make decisions
Team-oriented, hardworking, and ambitious
Experience leading, mentoring, or coaching others is a plus
Startup or high-growth experience is a plus
Why join us
This is a chance to grow faster than you would at a traditional insurer or claims business.
You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.
If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.
Our Values
Move Fast – Act decisively, iterate quickly, optimise for momentum.
Always Overdeliver – We exceed expectations in everything we do.
Think Customer-First, Always – The customer experience drives every decision.
Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’
Say It How It Is – Transparency and direct communication build trust.
Compensation & Benefits
Competitive salary beyond the industry standard
Quarterly performance bonus: up to 15% of quarterly salary
Equity participation: stock options as an early-stage team member
Health insurance
Pension contributions
28 days annual leave
Accelerated promotion track in a high-growth environment
Compensation Range: £25K
