About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Senior Multiline Claims Examiner Type:Contract Compensation:$80/hour Location:Remote Commitment:20–40 hours/week
Role Responsibilities
Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure.
Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications.
Write "golden" reference responses at experienced claims-professional quality.
Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness.
Identify premature conclusions, missing investigative steps, unsupported valuations, improper communications, and failures to distinguish covered damage from excluded or unrelated loss.
Provide written feedback the research team uses to improve model behavior.
Qualifications
Must-Have
2+ years of professional P&C claims handling, adjusting, or examining experience.
Independently handled claims in at least one area, such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims.
Understand the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure.
Can read and apply policy language to claim facts while recognizing when escalation is required.
Demonstrate excellent written analysis, balanced judgment, and high attention to detail.
Can distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work.
Preferred
AIC, CPCU, SCLA, or comparable insurance designation.
Multiline or multistate claims experience.
Catastrophe, represented bodily injury, litigation, subrogation, SIU, or large-loss exposure.
Experience supervising independent adjusters, experts, vendors, or defense counsel.
Active or previously held adjuster license.
Start Date
Immediately; applications reviewed on a rolling basis. Compensation & Legal
Hourly contractor
Paid $800 upon successful completion of onboarding.
Application Process (Takes 20–30 mins to complete)
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Mercor connects elite creative and technical talent with leading AI research labs. The company specializes in matching top-tier professionals with AI research organizations to support advanced projects. Mercor facilitates work across multiple domains including financial analysis, hedge fund strategy evaluation, and deal structuring, leveraging AI to enhance model training and research capabilities. The company bridges the gap between specialized talent and cutting-edge AI research institutions.
