Job Title:
Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)Job Description
Customer Engineer – Infrastructure – MECM (aka SCCM)/IntuneJob Description:
The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:- Design, Deploy, Review and Assess the health of the infrastructure and clients
Upgrade, update and maintain the SCCM hierarchy
Troubleshoot issues with infrastructure and clients
Tune and optimize for performance
Assist with reporting
Assist in setting up SCCM Co-Management with Intune
Assist in planning, reviewing and troubleshooting Software Updates feature
Assist in planning, reviewing and troubleshooting Task Sequences
Provide training in all areas of SCCM to ensure customer goals are met
Ideal candidate experience:
3 years working as a depth expert and technology owner or consultant for SCCMAbility to present to multiple levels of customer leadership.Ability to act as a consultant and architect for multiple customers.Broad knowledge across multiple scenarios:- Windows Desktop/Server Management using SCCM
SQL Server, Active Directory, Certificates, IIS, DNS, Security
Package/Application creation
Desktop OS Upgrades using different approaches
Intune and Co-Management experience
SSRS Reporting and/or PowerBI experience
PowerShell scripting Deep level knowledge in at least 3 of the above categoriesTechnical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune:Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:Infrastructure
Design
Deployment
Upgrades
Maintenance, Health, Tuning
Troubleshooting Windows Desktop Upgrades
Software UpdatesCompliance
Software DistributionSecurity
IntuneSQL Server
Report Development
Network Troubleshooting
Related Skills:
Active Directory
DNS/Network
SQL Server
IIS
Certificates Tools
SQL Profiler, PowerShell, Process Monitor
Location:
DEU Work-at-HomeLanguage Requirements:
Time Type:
Full timeOriginally posted on Himalayas
