As Customer Experience Manager, you will play a key role in delivering an exceptional experience for our customers by resolving issues efficiently, providing proactive support, and ensuring they get the most value from our product.
Requirements
Bachelor's degree (BS/BA) preferred; Associate degree (AA/AS) accepted with 4 – 8 years of relevant military experience.
Minimum of 4 years of military aviation experience required, including backgrounds such as Pilot, Enlisted Aviator, or Aviation Resource Management.
Strong understanding of aviation operations, workflows, and customer support within a military or operational environment.
Experience collaborating with cross-functional teams and supporting operational or mission-critical systems preferred.
