Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Disclaimer: This is an opening exclusively for Filipino candidates. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!Healthcare Virtual Assistant - Licensed RN / USRN (Remote)Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.And we’re looking for a Healthcare Virtual Assistant to start immediately!Duties and Responsibilities include but are not limited to:1. Call patients to relay test results in a timely and professional manner.2. Create and process referrals for specialised healthcare providers.3. Order labs and imaging while coordinating and scheduling appointments for patients.4. Maintain and update electronic medical records (EMR), ensuring accuracy and compliance.5. Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.6. Use communication tools like Avaya soft phone to interact with patients and healthcare providers.7. Ad hoc tasks as needed to support the healthcare team. Qualifications:
RN License (Philippines or USRN)
At least 1-year experience as a Medical Virtual Assistant
Specialisation or experience in patient care, family medicine, acute care, or clinical settings is preferred
Excellent English communication skills both written and verbal (At least C1 level)
Solid understanding of medical terminologies and practices
Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
Understanding of healthcare privacy regulations
Strong interpersonal skills
Solid organizational & time management skills with keen attention to details
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Able to work on a graveyard shift
Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps wired connection
Backup Internet Service Speed: at least 10 Mbps
Benefits:
Health Insurance (HMO)
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Schedule: US work hours (20-40 hours per week)Location: This is a remote jobSalary Package (with HMO):
Entry Level (1-3 years of experience): Up to PHP 39,500
Intermediate Level (3-5 years of experience): Up to PHP 48,000
Expert Level (5+ years of experience): Up to PHP 53,000
Please note:- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
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