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Job DescriptionJob Description
Are you a detail-oriented, systems-minded professional who enjoys working with data and making processes cleaner, faster, and more usable? We are seeking a Data Enhancement Specialist to support our client’s ERP, CRM, and reporting environments. This role offers an exciting opportunity to work behind the scenes, ensuring data accuracy, building insightful reports, and improving operational efficiency across the business.
REQUIRED CORE COMPETENCIES
Attention to Detail: Ensures high accuracy and consistency across customer, product, and operational data.
Analytical Skills: Comfortable working with datasets, identifying trends, and generating actionable insights.
Technical Proficiency: Skilled in working with ERP/CRM systems and reporting tools.
Process-Oriented Thinking: Understands workflows and continuously looks for ways to improve efficiency and automation.
Problem-Solving Skills: Identifies data issues and implements effective solutions.
Self-Starter: Takes initiative, owns tasks, and drives continuous improvement with minimal supervision.
Maintain clean, standardized data across ERP (Business Central) and CRM (HubSpot) systems.
Identify and resolve duplicate, inconsistent, or incomplete data in customer, product, and pricing records.
Build and maintain KPI dashboards and recurring reports across Sales, Supply Chain, and Operations.
Deliver accurate and timely insights to support business decision-making.
Handle ad hoc data requests by extracting, organizing, and presenting data clearly.
Support CRM hygiene and assist the sales team with pipeline tracking and quote follow-ups.
Ensure accurate deal data for reporting and forecasting.
Maintain and enhance product catalog data for e-commerce and distributor platforms.
Ensure completeness, accuracy, and consistency of product attributes and content.
Assist with order entry processes, ensuring correct part numbers, pricing, and order details.
Identify opportunities for process improvement, automation, and better data structuring.
Collaborate with cross-functional teams to ensure data accuracy and alignment across systems.
WHAT WE LOOK FOR
Education: Bachelor’s degree preferred, but not required.
Experience: Experience working with ERP and/or CRM systems (Business Central, HubSpot, Popdock, or Power BI preferred).
Technical Skills: Strong Excel and data analysis skills; understanding of databases (fields, tables, relationships).
AI & Automation: Familiarity with AI tools and automation concepts is a plus.
Language Proficiency: Strong verbal and written English communication skills.
Work Ethic: Willingness to support operational tasks such as order entry when needed.
ROLE DETAILS
Salary Range: 40,000 - 43,000 PHP
Industry: Manufacturing & Distribution
Job Type: Full-time
Work Shift: To be aligned with client’s business hours
Workdays: Monday through Friday 8AM - 5PM CST
Competitive salary packages
Permanent work-from-home setup
Company equipment provided
Internet allowance upon regularization
HMO coverage
Paid time off and service incentive leaves
Employee engagement activities and events
Career growth and training opportunities
Supportive and people-focused company culture
About DCX
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
