JOB SUMMARY:
Securitas is a dynamic and innovative Security company dedicated to making the world a safer place. We believe in fostering talent and providing opportunities for growth.
We offer students the opportunity to spend a summer working at one of Securitas’ US Operating Centers. This internship program offers undergraduate students with real-world application of business within the North America Shared Services organization. You will participate in an 11-week, remote internship, working 32-40 hours per week.
As a NA Operations Digitization Intern, you will support North America Operations by helping document, improve, and scale digital tools and workflows used by internal teams. This role focuses on creating clear training materials, guides, and basic reporting that help teams adopt new or updated digital processes. You will work closely with the NA Operations team on real, in progress digitization initiatives. This is a hands-on role focused on execution, documentation, and continuous improvement, not strategy ownership.
Successful completion of the internship program could lead to a return internship for the following summer or employment at the organization in the future.
ESSENTIAL FUNCTIONS:
Create clear how to guides, job aids, and reference materials for NA Operations tools and workflows
Develop short video walkthroughs and visual training content to support digital adoption
Support documentation of current state and future state operational processes
Assist with organizing and maintaining digital content in Microsoft 365 tools
Track basic usage or engagement metrics related to training materials and report findings
Support other digitization and documentation tasks as needed within NA Operations
MINIMUM QUALIFICATIONS AT ENTRY:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Education/Experience:
High school diploma or GED
Currently pursuing a bachelor’s or master’s degree in a relevant field such as business, operations, communications, digital media, information systems, or a related discipline
Competencies (as demonstrated through experience, training, and/or testing):
Comfortable using Microsoft 365 tools such as SharePoint, Teams, PowerPoint, and Excel
Familiarity with at least one BI or visualization tool (e.g., Power BI, Tableau, Oracle Analytics)
Ability to organize information and follow structured processes
Interest in operations, process improvement, or digital enablement
Strong written communication skills with the ability to explain processes clearly and simply
Nice to Have
Experience creating training materials, guides, or instructional content
Basic familiarity with process documentation or workflow mapping
Exposure to simple reporting, analytics, or dashboards
Basic design or video editing experience
YOU WILL LEARN:
How large operational teams adopt and scale digital tools
How to translate operational processes into clear, usable documentation
How digitization supports efficiency, consistency, and service delivery
How to work within a structured operations environment
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:
With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:
Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
Handling and being exposed to sensitive and confidential information
Prolonged computer use
Minimal travel, if any
Remote work environment with standard business hours
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Originally posted on Himalayas
