Originally posted in German. An English translation is shown here.
About this role
your mission
???? Your Mission: Build out our strategically most important Enterprise accounts and make Instaffo an indispensable growth partner for our customers, with real ownership and direct impact on our company KPIs!
dein daily doing
???? Dein Daily Doing:
Your starting point is an existing book of business with German Enterprise accounts, which you will strategically expand.
You know your customers inside and out: stakeholders, decision-making structures and the right decision-makers up to C-level always in view.
Using scorecards, you manage your accounts data-driven: current performance, potential and blockers yield clear levers for expansion.
Your two central KPIs: job activations and the expansion of monthly active accounts (MAAs).
You prepare regular Quarterly Business Reviews and lead them independently.
In direct exchange with Sales, Product and Management, you provide valuable feedback from the market.
this is how you convince
???????????? This is how you convince:
You have at least 4 years of experience in Account Management, of which at least 2 to 3 years demonstrably with Enterprise or corporate customers.
You can cite concrete figures for revenue expansion, cross-/upsell and renewal uplift and think in terms of ARR, MRR and NRR.
You navigate complex stakeholder structures with confidence, from operational HR contacts to C-level.
You have experience in B2B SaaS, ideally in the HR-Tech, ATS or Recruiting-Tech field.
You are proficient in HubSpot or Salesforce and work cleanly with CRM, forecast and pipeline hygiene.
You are willing to travel and see on-site appointments as genuine added value, not an obligation, but an attitude.
German at native speaker level (C2) and English (B2+) are prerequisites.
look forward to
Team
Direct sparring: You work on equal terms with Michaela (Head of Account Management) and other Account Managers from the SMB environment
Remote-First: Work from wherever you are most productive, with occasional on-site appointments in Heidelberg (approximately every 3 to 4 months) and at your customers' locations.
