Job Description: Network Engineer :
Must Have:
Must have intermediate to advance Configuring and Troubleshooting knowledge of switches and routers in a network production environment (switches, Cisco Nexus Cisco, 3650, Cisco Meraki)
Basic to intermediate skill in troubleshooting voice systems – Mitel 3300 CX Controller, Mi voice Business Virtual for Enterprise, T1/E1 Combo MMC (PRI)
At least three years of experience in supporting F5 LTM Load balancers
Sound knowledge on DWDM
Sound knowledge on disaster recovery activities.
Good analytical and troubleshooting skills (the ability to think logically through a problem) and must have the initiative, perseverance, and commitment to see problems through to resolution
Ownership of root cause analysis process and ensure remediation of major issues. Ability to provide assistance in a support capacity with problem and incident resolution and assume major incident and problem ownership and accountability
Ensure 24/7 availability of the production environment and lead the daily operations of the production environment
Be available for after-hours support, on-call, and perform maintenance
Participate in Change Advisory Board Review Meetings with customer
Build monitoring tools to ensure system availability, resource utilization and capacity
Create network services dashboard providing insights into capacity, activities, and SLA measurements
Should be able to perform upgrades on Cisco routers/switches/WLC whenever required
Drive continuous improvement and process change suggestion to management
Monitor performance and ensure system availability and reliability
Monitor system resource utilization, trending, and capacity planning
Configure and implement the backup tools for auto configuration on Network device
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Ability to handle multiple projects within timeline
Documenting the issues, creating the knowledge base articles, and updating the inventory
Manage Data Center operations for hardware installation and during maintenance whenever required
Good communication skills and a team player
Technologies:
L2/L3 Switching – STP, RSTP, PVSTP, MSTP, IGMP, Multicast
Routing – WAN/LAN (OSPF, EIGRP, RIP, Static and MPLS)
Cisco Wireless – WLC, Access Points
ARUBA clear pass
RADIUS/ISE
DWDM
F5 LTM Load Balancers
Monitoring Tools - Manage Engine (PRTG),
MiTel Telephony
Ticketing Tools – Jira
Qualification:
Bachelor’s degree in network administration, information technology, or computer science
Experience supporting technical enterprise solutions
Previous experience in IT, security or systems support, or network administrator positions preferred
Must hold network certification – CCNA/CCNP – Routing/Switching
Possess excellent analytical and problem-solving skills
Ability to perform well under pressure
Work well independently and in team settings
Be a confident communicator
Fluent English speaking and writing skills
