Cybermedia Technologies, LLC (CTEC) is a leading technology and consulting company specializing in digital transformation, software development, IT modernization, cybersecurity, and workforce training solutions. Founded in 1996 and headquartered in McLean, Virginia, CTEC supports federal agencies and organizations with mission-critical technology and business solutions. The company is committed to innovation, professional development, and creating opportunities for talented professionals to grow while making an impact.
We're looking for a motivated and results-driven Online Sales Representative to join our team. In this role, you will be responsible for driving sales through digital channels, building strong customer relationships, and exceeding sales targets. You will work in a fast-paced environment where your ability to connect with customers online and close deals is essential to our success.
Responsibilities:
Develop and maintain relationships with customers through virtual communication channels, including email and live chat
Present and demonstrate products or services to prospective clients using digital platforms and sales tools
Identify, qualify, and pursue new sales opportunities through online research, networking, and lead generation activities
Respond promptly to customer inquiries and provide detailed product information to address client needs
Manage the entire sales cycle from initial contact through contract negotiation and deal closure
Maintain accurate and up-to-date customer records and sales data in the CRM system
Meet or exceed individual sales quotas and performance targets on a consistent basis
Collaborate with the sales team to share best practices, strategies, and market insights
Follow up with leads and existing customers to ensure satisfaction and identify upselling or cross-selling opportunities
Prepare sales reports and analyze performance metrics to identify areas for improvement
Required:
Strong written and verbal communication skills with the ability to articulate product value clearly
Excellent time management and organizational skills with the ability to prioritize multiple tasks
Demonstrated ability to meet or exceed sales targets and quotas
Proficiency with digital communication tools and platforms (email and instant messaging)
Strong interpersonal skills and ability to build rapport with customers quickly
Self-motivated with a results-oriented mindset and competitive drive
Preferred:
Experience with email marketing, social media selling, or digital marketing strategies
Knowledge of negotiation techniques and closing strategies
Familiarity with data analysis and sales forecasting tools
Jobs for Humanity is a dynamic international IT company focused on delivering excellent customer support and building strong client relationships worldwide. The company operates across multiple service lines, including customer support operations with multilingual call center services, private equity fund accounting and investor services, and enterprise IT services delivery. The organization serves global clients with a emphasis on professionalism, clear communication, and continuous growth in a collaborative, multicultural environment. Jobs for Humanity values professional development and offers opportunities across customer support, financial services, and enterprise technology consulting.
