For the setup of a long-term Oracle HCM support service, we are looking for an experienced Oracle HCM Lead / Core HR Consultant.
The role is part of a specialized expert pool supporting an international client with productive Oracle HCM topics on a flexible, on-demand basis. The focus is on issue analysis, configuration, smaller enhancements, and functional coordination of support requests.
Project setup:
Contract: Freelance
Location: Remote
Workload: Flexible assignments based on actual demand with no guaranteed minimum volume
Tasks
Support in a productive Oracle HCM environment with a focus on Core HR
Functional issue analysis and incident resolution
Configuration and implementation of smaller changes and new features
Root cause analysis for more complex issues
Support with Oracle Service Requests
Assessment of impacts from Oracle quarterly releases
Support with testing and regression testing
Functional triage and routing of topics to other Oracle specialists
Requirements
Several years of hands-on Oracle HCM Cloud experience
Strong expertise in Oracle Core HR
Experience in productive application support
Hands-on experience with bug fixing and root cause analysis
Experience with Oracle HCM configuration and enhancements
Experience with quarterly releases and testing
Confident communication with business and IT stakeholders
Very good English skills
Nice-to-haves
Experience with Oracle Help Desk
Knowledge of additional Oracle HCM modules
Experience with Oracle SRs
Previous experience as HCM Lead or Service Lead
