About Peak Design
The purpose of Peak Design is to create happy, meaningful lives for the people that work here. We believe this purpose can only be achieved when self-actualizing, highly stoked people enthusiastically step into (or log onto) the Peak Design office every day. Our purpose and our mission go hand-in-hand and we encourage and celebrate authenticity and the unique perspective each of our employees brings. We’re a close-knit team that thrives on mutual respect and the belief that every voice matters—especially when it’s got something interesting to say.
We make radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you’ve visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you’ve been within ogling distance of a Peak Design product.
Alongside our award-winning gear is a brand that truly reflects who we are as people—passionate about design, deeply caring about our environmental and social impact, unafraid to speak up, radically transparent, and generally down to clown. Whether we’re explaining a product, running a sale, launching a nonprofit, sponsoring a film, or razzing the biggest company on Earth, we do it with our trademark honesty, warmth, and wit. Through our products and our brand, we aim to create delight, and leave this world better than how we found it.
About the job
Peak Design is looking for a detail-oriented Product Data Operations Contractor to support the stabilization and upkeep of our Product Lifecycle Management (PLM) system (Arena). This role is focused on execution (cleaning, validating, and maintaining) product data so that our product, sourcing, and operations teams can move faster and make better decisions. The contract will last around 4 months.
This is not a product, engineering, or systems design role. It is an operational support role focused on accuracy, consistency, and throughput.
Key responsibilities:
- Clean, standardize, and upload historical parts and BOMs into Arena PLM
- Validate part metadata including naming, attributes, sourcing, and cost fields
- Upload and organize supporting documentation (2D drawings, tech packs, compliance docs, etc.)
- Prepare and release Engineering Change Orders (ECOs) under defined processes
- Resolve data errors and inconsistencies flagged during imports or reviews
- Support batch updates for cost or sourcing changes when needed
- Maintain clear documentation of processes, standards, and handoffs
- Provide weekly progress updates on assigned workload
What this role is NOT:
- No product design or engineering decision-making
- No CAD ownership or drawing creation
- No system configuration, scripting, or tool development
- No process or policy ownership
This role executes within clearly defined processes and standards.
Required skills and experience:
- 3+ years experience in data operations, product data management, ERP/PLM admin, or similar structured systems work
- High attention to detail and comfort working with complex structured data (parts, attributes, hierarchies)
- Strong organizational skills and ability to follow defined standards consistently
- Comfortable working with spreadsheets, imports, and web-based systems
- Ability to work independently on repetitive, high-accuracy tasks
- Clear written communication and ability to document procedures
Nice to haves:
- Experience with PLM, ERP, or PDM tools (Arena, Centrics, NetSuite, SAP, etc.)
- Experience supporting hardware, apparel, or manufacturing organizations
- Familiarity with BOMs, part structures, or manufacturing data
- Experience working with U.S.-based teams across time zones
What success looks like:
By the end of the contract (4 months):
- Historical product data backlog is fully cleaned and migrated
- Ongoing data updates flow without persistent backlog
- Data quality issues are significantly reduced
- Processes are documented and transferable
- Product and Ops teams experience PLM as reliable rather than painful
