Remote-Customer Service Representative
Location: Remote – New Brunswick, Canada
Start Date: May 2026
Position Type: Permanent, Full-Time
Pay Range: $20.00 - $22.00 CAD per hour
This is a newly created permanent position
Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands.
Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.
We are seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.
In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.
You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands.
Why you will love working with us:
Competitive hourly rate + performance-based incentives
Full-time (40 hours/week), Fixed Schedules
· Paid training
· RRSP Match
· Medical, Dental & Vision benefits
· Paid time off
· Remote Work from home opportunity
· No sales required
What you will do:
Manage inbound customer requests through phone, email, and chat
Provide accurate and timely support for customer inquiries and service requests
Assist customers with travel-related or lifestyle loyalty program needs
Document interactions and manage cases using company systems
Maintain quality standards while meeting service and performance metrics
The goal of this role is to provide professional, seamless customer experience with every interaction.
What we are looking for in a successful candidate:
A passion for helping customers and solving problems
Strong communication and interpersonal skills
The ability to multitask across multiple systems and requests
Attention to detail and strong time management
Comfort working in a fast-paced, performance-driven environment
Experience:
Minimum 2 years of interactive customer service experience
Call center or high-volume service experience preferred
Hospitality, travel, or loyalty program experience is highly valued
Personal global travel experience is an asset
Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued
Investigative mindset with a passion for creating extraordinary experiences
Language Opportunities:
We are currently recruiting individuals who are fluent (verbal and written) in English. Professional-level proficiency in any of the following additional languages is considered a strong asset:
· Spanish
· French
· Mandarin
· Cantonese
· Portuguese
Please note: Language placement may vary depending on the client program supported.
Work Requirements:
· Must located in New Brunswick, Canada
Ability to work a flexible schedule including evenings, weekends, and holidays
Have a private work-from-home environment with reliable hardwired internet
Ability to pass required background screening
High school diploma or equivalent is required.
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
