We’re looking for a detail‑driven, strategically minded RFP Manager to support our growth in the healthcare payment integrity market. This role sits at the intersection of business development, product expertise, and operational excellence. You’ll own the full lifecycle of RFPs and sales enablement activities, ensuring our teams deliver compelling, compliant, and timely responses that showcase the value of our solutions to health plan sponsors.
If you thrive in a fast‑paced environment, enjoy translating complex healthcare concepts into clear narratives, and love being the organizational engine behind winning deals, this role will feel like home.
Responsibilities
RFP Management & Execution
Lead end‑to‑end coordination of RFPs, RFIs, and RFQ vendor questionnaires, and security assessments for large enterprise healthcare clients
Develop timelines, assign responsibilities, and ensure all deliverables are completed with accuracy and consistency
Analyze proposal requirements and develop response strategies, timelines, and content plans
Write, edit, and tailor clear, compelling responses that align with client needs and evaluation criteria
Maintain and continuously improve a centralized RFP content library, including product descriptions, case studies, compliance statements, and technical documentation
Collaborate with subject matter experts across clinical, analytics, product, finance, compliance, and operations teams to gather and refine content
Ensure all submissions meet payer requirements, brand standards, and regulatory expectations
Manage multiple concurrent proposals under tight timelines with strong attention to detail
Conduct post-submission reviews and contribute to continuous improvement of win rates
Existing Client Support & Expansion
Partner with Client Success and Account Management teams to support ongoing client relationships
Assist in developing client deliverables, including reports, business reviews, and renewal or expansion proposals
Respond to client requests for information, ad hoc questionnaires, and follow-up documentation
Support upsell and cross-sell opportunities by creating tailored materials and proposal responses
Help translate performance results and analytics into client-ready narratives and presentations
Maintain consistency in messaging and documentation across new and existing client communications
Serve as a subject matter resource for proposal-related content and documentation
Process Optimization & Cross‑Functional Collaboration
Identify opportunities to streamline RFP and sales processes, improving speed and quality of submissions
Implement tools and templates that enhance team efficiency and knowledge sharing
Partner with marketing to ensure messaging alignment across all external‑facing materials
Support onboarding and training of sales team members on RFP processes and best practices
Qualifications
Experience in healthcare payment integrity, payer operations, or healthcare technology
Proven track record managing RFPs or complex proposal processes is preferred
Exceptional writing, editing, and communication skills
Strong project management abilities with a knack for organization and deadline management
Ability to collaborate across technical, clinical, and business teams
Comfort working in a fast‑moving, high‑growth environment
Familiarity with payment integrity concepts such as pre‑pay and post‑pay review, fraud/waste/abuse, claims monitoring, AI-enabled processes, clinical validation, and claims analytics
Background supporting enterprise sales teams in the healthcare payer space
Skills & Competencies
Analytical mindset with experience interpreting clinical and operational data
Excellent communication and relationship‑building skills
Strong organizational and project‑management abilities
Ability to navigate complex issues with professionalism, empathy, and accountability
Success Indicators
RFPs are delivered on time and in accordance with all technical requirements, with high quality and strong win rates
Account Mgmt and Sales teams feel supported, informed, and equipped to close deals
Processes become smoother, faster, and more scalable
Our value proposition is consistently communicated with clarity and impact
Who is SmartLight Analytics
SmartLight Analytics was formed by a group of industry insiders who wanted to make a meaningful impact on the rising cost of healthcare. With this end in mind, SmartLight works for self-funded employers to reduce wasteful spending in their healthcare plan through our proprietary data analysis. Our process works behind the scenes to save money without interrupting employee benefits or requiring employee behavior changes.
