About Laivly
Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience.
About the role
The team at Laivly is looking for a Senior Full Stack Software Developer to design, develop, and implement special projects. We’re looking for an entrepreneurial mindset, a fearless attitude, and a passion to take software technology to the next level. Our team not only takes pride in our work, but also in the way we do it.
This position is remote and open to candidates within Canada.
As Senior Software Developer, You Will…
Work with a team of developers to build AI Driven Automation tools used to improve contact centers
Work with our team of Artificial Intelligence experts to enhance our products
Work in a fast-paced, agile software development environment
Develop applications that interface with multiple systems (web, desktop, telephony systems, etc.)
Interact with product stakeholders to show off your work and gain feedback
Bring your ideas and try new things
Perform other duties as required
As Senior Software Developer, You Have…
At least 5 years of software development experience in a variety of technologies
Developed using Typescript or similar typed language (C#, java, etc.)
Experience with Object Relationship Mapping like Entity framework is required
Worked with databases like MS SQL or Postgres and have advanced knowledge of TSQL
Strong software architecture and design experience using modern techniques
Experience with UI/UX design principles and translating them into intuitive, user-friendly interfaces
Strong knowledge of web technologies (Asp.net, CSS, Javascript, JQuery OR desktop application stacks), with an eye for UI/UX best practices to ensure responsive and engaging experiences
Experience with Vuejs or similar Javascript frameworks
Experience integrating AI/ML models (e.g., LLMs, RAG, speech-to-text) to enhance core product features
Experience designing and implementing scalable automation solutions, including browser extensions or Robotic Process Automation (RPA)
Expertise in desktop application frameworks (e.g., Electron), with the ability to perform performance optimization and forensic analysis for issues such as memory leaks
Familiarity with kubernetes and docker
Great communication skills and can play nice with others
Experience with automated testing (Unit testing, Selenium, etc…)
Built and consumed web services
Understanding or experience in an agile development environment
Understanding or experience with automated continuous deployment strategies
Experience working within a team, mentoring and empowering other developers
Life at Laivly:
Laivly gives you the opportunity to collaborate and grow your career with a diverse and passionate team. Balance and wellness are important, and we make it easy to achieve with a flexible environment that works with you. A career at Laivly is about working with a fun-loving, dedicated team of creatives, risk takers and game changers. It’s about sharing your talent and imagination to develop innovative tech that’s revolutionizing the way top brands interact with the world.
We’ve got a shared mission - and a Laivly future. Join us today!
Laivly provides Equal Employment Opportunities in accordance with all provincial and federal laws. Laivly is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
Laivly is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
Laivly is an ambitious company of innovators building customer service technology solutions that help the world's biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers. The company addresses the unique needs and challenges of customer service programs with an emphasis on ethics in AI and the customer service agent experience. Led by a team of established contact center experts, Laivly develops AI-driven automation tools designed to improve contact center operations and deliver better customer experiences.
