*** This position is contingent upon contract award ***
Overview
SOSi is seeking a Shift Supervisor for a 24/7/365 program, who will be responsible for overseeing the daily operations of data collection teams and analysts. This includes managing team schedules, ensuring adherence to project timelines, and maintaining accurate and timely reporting of data and operational metrics. The supervisor will coordinate workflow, provide guidance and support to team members, and collaborate with other departments to meet organizational goals. Additionally, the role requires monitoring data quality, troubleshooting operational issues, and implementing process improvements to optimize efficiency.
Essential Job Duties
Maintain schedules to ensure maximum efficiency
Provide direct oversite for data collections team members and Team Leads
Coordinate with field verification teams
Draft and maintain administrative paperwork and reports
Double check work products for accuracy and completeness Minimum Requirements
1-2 years of related job experience
Fluent in English and Spanish
Must be a US Citizen
Must have lived in the US for 3 out the past 5 years
Basic data entry skills
Ability to pass an SSBI government background investigation
Strong written and verbal communication skills
Must be able to work independently or within a team Work Environment
In-person and on-site
Requires periods of non-traditional hours including consecutive nights or weekends when necessary
Shift work is required as this is 24/7/365 days a year operational environment
Ability to work efficiently under deadlines and pressure
Ability to keep up in a fast-paced environment
Must be able to work any assigned shift Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
