Gappify looking for a Software Engineer who will focus on engineering support, operational requests, and production issue resolution. This role blends backend development expertise with strong operational discipline, requiring someone who is comfortable working across environments, investigating system behavior, and ensuring smooth execution of changes across QA, UAT, staging, and production systems.You will collaborate closely with Customer Success, Professional Services, QA, Product, and Engineering teams to support critical business operations, resolve issues, and maintain system stability.
Work Arrangement: Remote, 20 hours min / 30 hours max per week; Monday to Friday, 9pm to 6am (can be broken schedule within this window)What You Will Do:
Execute database updates, data fixes, scripts, and configuration changes across QA, UAT, Staging, and Production environments
Investigate application behavior, system issues, and data discrepancies raised by internal teams
Support production troubleshooting, log analysis, and deployment activities
Perform root cause analysis and coordinate fixes for recurring issues
Maintain documentation for scripts, processes, and operational changes
Support release activities, monitoring, and post-deployment validation
Handle urgent operational and business-critical requests as needed
What You Will Bring to the Team:
3–5 years software development experience
Strong experience in PHP, with working knowledge of Java
Solid understanding of SQL and relational databases
Experience with APIs, backend services, and system integrations
Comfortable troubleshooting production or environment issues
Experience with Git and version control systems
Strong communication and documentation skills
Able to work independently with minimal supervision Nice to Have
React or modern frontend experience
Cloud and deployment exposure
Agile/Scrum experience
Familiarity with AI-assisted dev tools (ChatGPT, Copilot, Cursor, etc.)
Automation or DevOps exposure
