Job Summary:
We’re looking for a Software Engineer Team Lead (Forward Deployed) to join our customer engineering team as a player/coach. You’ll work directly with enterprise clients to design, implement, and scale real-world solutions while leading and developing a team of up to 6 engineers.Job Description:
We’re looking for a Software Engineer Team Lead (Forward Deployed) to join our customer engineering team as a player/coach. You’ll work directly with enterprise clients to design, implement, and scale real-world solutions while leading and developing a team of up to 6 engineers.
As a player/coach, you’re not expected to be great at everything, but you are expected to lead by example and be willing to roll up your sleeves when things get challenging. You’ll balance hands-on technical work with people management, ensuring both project success and team member growth.
You’llleverage AI tools throughout the entire software development lifecycle to rapidly drive value. While you may have natural specialties, we expect full-stack capability accelerated by AI — no dedicated frontend, backend, or DevOps silos.
At least 25% of your time is expected to be dedicated to hiring, talent management, and training your team members.
What You’ll Do
Lead Value Creation Projects (3-6 months): Drive deployment and integration of solutions for specific business units, solving materially hard problems like re-platforming or creating innovative features
Lead Applications Projects (Long-term): Architect and maintain Volaris-focused applications that drive sustained value, providing ongoing support, roadmaps, and feature development
Manage and develop up to 6 team members across various projects and assignments
Design and build complex custom components, APIs, and data pipelines to fit client needs
Debug and optimize complex systems across cloud and on-prem infrastructures
Work directly with business unit technical teams to design scalable solutions
Conduct hiring interviews and participate in talent acquisition
Provide career coaching, performance feedback, and professional development for team members
Serve as the bridge between our product team and end users, influencing the roadmap through field experience
Lead technical discussions and architectural decisions across multiple projects
Occasionally travel to customer sites (as needed) for deployment or design sessions
What You Bring
Required:
7+ years of professional experience in software engineering (Python, TypeScript, Java, .NET, or similar)
2+ years of experience managing and developing engineering teams
Strong experience working with APIs, data pipelines, and distributed systems
Full-stack mindset: Proven ability to work across frontend, backend, and infrastructure with AI assistance
AI tool proficiency: Experience with AI-assisted development tools and practices
Proven track record of mentoring and developing junior and senior engineers
Experience with hiring, performance management, and career development
Comfort working directly with customer engineering or operations teams
Strong leadership skills with ability to lead by example
Excellent communication and influence skills
Ability to thrive in ambiguous, high-impact environments
Nice to Have:
Experience with cloud platforms (AWS, GCP, Azure)
Prior work in AI, analytics, or enterprise SaaS deployments
Familiarity with customer success / implementation roles
Experience managing matrix organization or cross-functional teams
Why You’ll Love It
You’ll get to work on meaningful, high-impact projects where your code directly powers real customer outcomes — not theoretical demos. You’ll also gain deep exposure to different industries, data systems, and product architectures while being part of a team that moves fast and ships daily.
As a player/coach, you’ll have the opportunity to shape both technical direction and team culture, developing the next generation of engineers while staying hands-on with challenging technical problems.
Worker Type:
RegularNumber of Openings Available:
2
Volaris Group is a global group of vertical market software businesses that combines the stability of a larger organization with the agility of specialist teams. DRAMS, one of their portfolio companies, provides bulk inventory and distillery warehouse management software specifically designed for maturing spirit producers. Their systems are used by high-profile UK and international companies including Suntory Global Spirits, Bacardi, Campari, Wm Grant & Sons, Whyte & Mackay, and Glenmorangie. The group operates as a collection of close-knit specialist teams focused on serving niche markets with tailored software solutions.
