Spanish-speaking professionals to join an Online Streaming Service team in Greece, providing customer support and streaming services to Spanish-speaking users.
Requirements
Engage with customers in Spanish, handling inquiries about subscriptions, streaming content, technical support, and account management.
Act as a brand ambassador, delivering exceptional service and fostering customer loyalty.
Resolve technical issues efficiently while maintaining a positive customer experience.
Collaborate with cross-functional teams to provide feedback and improve service offerings.
Maintain accurate records of customer interactions and solutions provided.
Stay up-to-date with new platform features and content to assist customers effectively.
Fluent Spanish speaking and writing skills are mandatory; additional language skills are a plus.
Previous experience in customer service or related fields, preferably within the online streaming or entertainment sectors.
Exceptional communication, interpersonal, and problem-solving skills.
Ability to relocate to Greece with the support provided by the company.
Comfortable working in a dynamic, fast-paced environment with changing priorities.
Proficiency with computers and familiarity with CRM software.
Flexible availability to cover different shifts, including weekends and holidays as needed. Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More...
