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Job Profile Summary
The Strategic Solution Executive is a trusted solution advisor and content-deep executive to Nordic’s valued clients: building strong client relationships in the areas relevant to their solution focus, bringing thought leadership and industry content to our clients as a representative of Nordic, collaborating with Nordic Business Line delivery executives to match and revise Nordic solutions to meet client needs, leading and supporting business development and growth opportunities in their area of focus, and prospecting new opportunities within existing Nordic clients and new clients to expand Nordic’s brand and services.
The IT Strategy and Emerging Technologies Executive is responsible for shaping, selling, and delivering technology‑enabled transformation for healthcare provider organizations. This role sits at the intersection of IT strategy, digital health innovation, consumer experience and clinical care, translating complex healthcare challenges into actionable, scalable solutions that improve patient outcomes, operational performance, and financial sustainability.
The role serves as a trusted advisor to C‑suite and board‑level leaders (CIO, CDIO, CMIO, CFO, COO, CMO), guiding health systems through modernization initiatives spanning clinical, financial, and consumer-facing domains. They work with Nordic’s multidisciplinary delivery teams (Strategic Advisory Services, Healthcare Enterprise Solutions, and Managed Services) and partner closely with technology vendors (EHR, ERP, CRM, analytics, cloud, digital health) to design future‑state roadmaps and execute transformation programs.
To be successful in this role, the Digital Health and Experience Strategic Solution Executive should have demonstrated success in the following:
Having deep knowledge of the priorities of healthcare provider organizations, from strategic planning through operational execution, performance management, and managed or outsourced services including:- IT strategy related to planning and execution of enterprise architectures and interoperable frameworks
Digital health, telehealth/medicine and virtual care
Smart hospitals/hospitals of the future
Digital experience
Infrastructure, network, applications and platforms investment, management and support needed to deliver on digital health strategies
Cybersecurity implications for business continuity and risk management
Industry and digital health vendors for consideration in partnership execution
Having held digital health and/or experience strategy consulting leadership roles with demonstrated KPI success in improving developing strategic roadmaps aligned with other C-suite leadership priorities as well as industry partners
Having experience in developing and executing on partnerships in digital health and digital patient experience space to drive new solutions
Working with at least one of the major electronic health record platforms in large scale planning, implementation and ongoing management
Leading and managing change associated with successful adoption of health IT and digital tools across stakeholder groups
Understanding of strategic positioning of managed services as part of a comprehensive digital health and experience delivery and support model
Aligning and articulating solution service value to the strategic priorities, operating models and KPIs of Nordic’s client’s C-suite, operational leadership and IT leadership teams
Developing innovative GTM approaches for consulting delivery and sales aligned to responsible solution set
Serving as a thought leader within the health IT industry
Demonstrating tireless commitment to delivery excellence Job Description
Key Responsibilities
The Strategic Solution Executive will work across multiple accounts, to originate and support revenue growth in their solution area, incorporating Nordic’s service catalog across any lines of business (Strategic Advisory Services, Healthcare Enterprise Solutions, and Managed Services) as well as leaders across Nordic’s Growth Organization. Key responsibilities, aligned to key areas of focus and collaboration, include but are not limited to:
Nordic Business Line (BL)/Delivery Engagement
Collaborate and partner with BL/Delivery leaders to develop go-to-market (GTM) strategy, roadmap, messaging, and engagement plan
Define and coordinate development of GTM content, approaches and artifacts, working collaboratively with Delivery and Marketing team members
Contribute to solution design approach, plan and pricing approach in collaboration with Delivery leaders as well as other Solution Executives as needed to achieve the client’s desired solution
Elevate Nordic’s market differentiators in GTM solution planning and GTM messaging Partnership Leadership
Develop relationships with related solution vendors, collaborating with Nordic Partnership and Delivery leaders, to expand Nordic’s GTM sales approach and solutions
Serve in solution leadership role to reimagine Nordic’s Accelerate services currently focused on interoperability with Epic for digital health companies
Work with Nordic’s business line delivery leaders to ensure successful delivery of newly launched partnerships
Provide feedback on partnership success in driving solution sales and revenue Client Engagement
Provide Sales team members with strategic solution insights, coaching, mentoring and leadership
Align solution messaging to customer personas to expand Nordic’s value proposition to our customers’ strategic plans and priorities- Identify and develop relationships with client buyers within existing clients.
Identify and develop relationships with client buyers at new and dormant clients
Enable GTM campaigns in collaboration with Delivery leaders and Marketing
Develop workshop approaches focused on Solution sales, elevating Nordic GTM approach
Coordinate with other Nordic teams and resources to develop content for delivery and/or presentation to client- Facilitate introduction of Delivery and Sales team members to client for long-term relationship development and ownership
Maintain contact and communication with clients to help ensure smooth delivery start-up and relationship strength as part of Nordic’s commitment to being 100% referenceable
Sales Leadership
Demonstrate a high sense of urgency, with ability to independently drive opportunities and revenue through existing and new accounts
Follow Nordic standard processes while identifying, developing, managing, and winning solution sales opportunities
Develop and manage a pipeline of opportunities to satisfy individual, regional, and team metrics
Display leadership skills that best represent Nordic’s Maxims and commitment to 100% referenceability, both internally and externally
Lead coordination, creation and delivery of customized proposals in response to client RFP specific to solution
Represent Nordic at industry conferences and events, focused on discovering opportunities and leads that result in Nordic revenue
Adhere to Nordic’s sales discipline requirements related to documentation guidelines to track and maintain client leads, account plans, client communications, and client contacts in CRM and ensuring its compliance
Work on internal business operations projects that may be assigned on an ad hoc basis and assist in other corporate initiatives as necessary, directed, assigned, or requested Skills and Experience
Must demonstrate and embody Nordic’s Maxims
Bachelor’s degree or 10+ years equivalent experience
Proven leadership experience in sales and delivery of professional services within healthcare market related to the area of strategic solution focus
Strong track record of building, developing, and maintaining client relationships at all levels of a healthcare organization, focusing on senior executive relationships
Proven, resilient and tenacious aptitude and capacity to drive customer success and happiness
Experience working in a fast-paced, solutions-oriented environment where anticipation of client needs and GTM creativity is a frequent need
Demonstrated ability in conceptualizing both problems and solutions, and converting concepts to actions in a way that is compelling for clients and actionable by team members as part of go-to-market solution strategy and plan
Effective communication skills, both internally and with customers
Excellent content production capability as a vehicle to communicate solutions to internal and external markets and stakeholders
Strong sales documentation and performance management discipline
Experience in developing and deriving value from partner relationships to drive solution revenue growth
Appreciates and supports the acceleration of change within both Nordic and our client’s as a new operating standard Additional details
Willingness to travel up to 75% of the time as needed for role success
Must be accessible and available to perform work functions at any time, including nights, weekends and holidays
Quarterly incentive is tied to achievement of annual Bookings goal, prorated to the date of hire Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
