For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Legal Office Support Associate and become an integral part of a dynamic legal team dedicated to delivering exceptional client service. In this role, you will manage critical administrative processes that keep cases organized and ensure smooth operations. From scheduling welcome calls to tracking payments and maintaining compliance, your work will directly impact client satisfaction and team efficiency. This position is ideal for someone detail-oriented, proactive, and highly organized, who thrives in a fast-paced environment and enjoys supporting legal professionals behind the scenes.
Responsibilities include, but are not limited to:
Monitor and manage the admin inbox daily, ensuring compliance with disclaimers
Assist legal team with communication to opposing counsel and agencies
Run weekly payment audits and send overdue reminders
Process and record initial and recurring payments accurately
Follow up with clients for missing documents, signatures, or payments
Draft, send, and upload client letters and agency submissions
Conduct weekly audits for missing documents and payment records
Maintain an organized calendar of calls, deadlines, and payment dates
Schedule welcome calls within 48 hours of client onboarding
Track and upload signed engagement agreements into Clio
Keep Clio database updated and organized across all active cases
Requirements:
Location: Remote (California, US)
Work Schedule: Monday to Friday from 9:00 am to 5:30 pm
Time Zone: Pacific Standard Time (PST)
Software/Tools:
Clio (Legal Practice Management)
Required Skills:
Minimum 1 year of experience in administrative support
Excellent organizational and time-management skills
Strong attention to detail and accuracy
Ability to manage multiple priorities and deadlines
Professional written and verbal communication skills
Tech-savvy with proficiency in CRM and legal software
Problem-solving mindset and proactive approach
Ability to work independently and as part of a team
Confidentiality and discretion in handling sensitive information
Work Shift:
8:30 AM - 5:30 PM [PST][PDT] (United States of America)Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
