Ada

Ada: The AI-Powered Customer Service Maestro

Ada, the AI whizz kid on the block, was born and raised on the traditional territory of the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee, and the Wendat peoples. Ada is proud of her roots and acknowledges the First Nations, Inuit, and Métis peoples who call this land home. She also tips her hat to Tkaronto, which is covered by Treaty 13 with the Mississaugas of the Credit, and the Williams Treaties signed with multiple Mississaugas and Chippewa bands.

Ada has a simple but ambitious mission: to make customer service extraordinary for everyone. She has her eyes set on a future where every customer interaction is resolved by AI. Now that's what we call a vision!

Ada: The Multilingual, Multichannel Maestro

Ada is a maestro at her game, conducting an AI-powered customer service automation platform that effortlessly resolves customer service conversations across channels and languages. She's been orchestrating this symphony of customer service since 2016, powering more than 4 billion automated customer interactions for brands like Meta, Verizon, AirAsia, Yeti, and Square.

Ada: The Global Citizen

Although born in Toronto, Ada is a global citizen, serving companies and their customers worldwide. She's as cosmopolitan as they come! Want to know more about Ada's global adventures? Visit her at www.ada.cx.

Ada: The Inclusive Innovator

Ada believes in inclusivity and diversity. She understands that unchecked biases disproportionately impact marginalized communities and strongly encourages applications from people with these identities. At Ada, tokenism is a big no-no. Instead, she stands for representation and values the unique talents of each individual.

Ada: The Perks Provider

And let's not forget the perks Ada offers! Competitive salary, generous stock option plan, unlimited vacation, wellness account, extended health coverage, dental/optical/travel insurance, life insurance, employee and family assistance plan – the list goes on. Plus, she’s all about that work-life balance with a flexible work schedule and a remote-first, in-person friendly work environment.

So, there you have it, folks! Ada in a nutshell – an AI-powered customer service platform with a heart for inclusivity and a knack for making customer service extraordinary.