Unified Communications and Contact Center Technology
AudioCodes is a global leader in voice communications, voice AI, unified communications, contact center, and AI-powered customer experience solutions with over 30 years of industry experience. The company enables enterprises and service providers to modernize their communications environments through innovative solutions that integrate with Microsoft Teams, Zoom, and other collaboration platforms. AudioCodes' flagship product, Voca CIC, is an award-winning AI-first customer experience portfolio delivering intelligent contact center and AI-powered customer engagement solutions built natively for Microsoft Teams and Azure. Voca CIC provides a full omnichannel Contact Center as a Service platform with conversational AI, generative AI, AI voice agents, sentiment analysis, and intelligent routing capabilities. The company serves thousands of customers worldwide and is recognized as a market leader in enterprise communications and AI-driven voice solutions.
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