Department of Customer Services, Open Data and Small and Family Business

About Department of Customer Services, Open Data and Small and Family Business

The Department of Customer Services, Open Data and Small and Family Business (CDSB) is a Queensland Government agency responsible for improving customer services to Queenslanders and supporting small and family business owners. The department drives the Queensland Government's priorities in customer service delivery, digital technology, and data management to enable transparent and efficient government operations. CDSB ensures customer-focused, effective, and accessible engagement with government for Queenslanders, small and family business owners, and other government agencies. The department operates customer service centers across Queensland locations including Cairns and Toowoomba, where it conducts practical driving assessments and evaluations to ensure road safety compliance and promote responsible road use.