Headway Careers

Headway: Pioneering Accessible Mental Healthcare

Welcome to Headway, where we're on a mission to revolutionize mental healthcare by making it accessible to all. We've identified a massive gap in the market: 1 in 4 people in the US have a treatable mental health condition, yet most don't receive the care they need due to prohibitive costs. That's where we step in, building the first software-enabled network of therapists who accept health insurance, making quality care affordable for patients and helping therapists grow their practices.

Since our launch in April 2019, we've been powering 300,000+ appointments per month, and we're just getting started. To fuel our vision, we've raised over $100 million in funding from prestigious investors like a16z, Thrive, Accel, and Google Ventures.

A Company That Cares

At Headway, we're not just about numbers and growth – we genuinely care about making a positive impact on people's lives. Our Patient Benefits engine is at the heart of our operations, ensuring that dealing with insurance is easy for both providers and patients. As we scale, we're committed to maintaining the reliability and effectiveness of this essential service.

Embracing Complexity and Collaboration

We know that the world of patient benefits and eligibility is complex, but we thrive in chaos, creating structure and delivering real-world impact for hundreds of thousands of patients across the country. Our cross-functional teams collaborate closely with product, engineering, payer, and CX teams to drive core patient experience processes and achieve our objectives.

A Diverse and Remote-First Team

We believe that our strength lies in our people, and we're dedicated to fostering a diverse team that reflects the complexity of the problem we're solving. Our employees work remotely across the US, with the option to work from our NYC HQ, and we're committed to full inclusion and providing reasonable accommodations for all qualified individuals.

So, if you're ready to make a real impact in the world of mental healthcare, join us at Headway and be part of the change!