Healthcare Services
Health Advocate Solutions, Inc. is a healthcare navigation and customer advocacy company dedicated to helping individuals navigate the healthcare system with clarity and confidence. The company provides customer care services that assist members with healthcare-related questions, benefits explanation, and coordination of follow-up support. Health Advocate operates as part of Teleperformance in the US and has been recognized for excellence in customer service, winning multiple awards including the Stevie® Award for Customer Service Department of the Year in Healthcare and the Excellence in Customer Service Award for Organization of the Year. The company maintains a strong focus on service quality, accuracy, and member outcomes while ensuring compliance with healthcare regulations such as HIPAA and COBRA.
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