HelpBulb

Welcome to HelpBulb, the shining beacon of customer service in the ever-expanding universe of e-commerce! We're a customer service agency that specializes in providing top-notch remote talent to work with the crème de la crème of e-commerce brands. Our mission? To light up the lives of clients and customers alike with our dazzling support skills.

As a company that embraces the remote work revolution, we're all about connecting the dots between passionate customer support representatives, e-commerce aficionados, and the brands that make their hearts skip a beat. We believe that when interests align, magic happens – and that's exactly what we're here to create.

Our team of customer service wizards is well-versed in the art of communication, sprinkling their charm across various platforms like Kustomer, Gorgias, and Zendesk. And worry not, dear reader, for we provide the training needed to master these mystical tools (although a touch of prior experience is always a welcome bonus).

But what truly sets HelpBulb apart is our commitment to quality and empathy. We understand the importance of connecting with people and offering a listening ear, even when the going gets tough. Our support representatives are masters of remaining calm in the face of disgruntled customers, always ready to sprinkle a pinch of empathy and understanding into the mix.

And as a cherry on top, we're a global bunch! Our team members are able to work within US timezones (PST, CST, EST), ensuring that we're always there to brighten up someone's day, no matter the hour.

So, if you're looking for a company that's all about spreading light, warmth, and exceptional customer service, look no further than HelpBulb – where we're always ready to illuminate the path to e-commerce success.