HelpFlow

Meet HelpFlow: Your E-commerce Customer Service Maestro

Welcome to the world of HelpFlow, a company that's been revolutionizing customer service operations for e-commerce stores since 2015. While their name may be new to your ears, they've been busy building an empire of happy customers and successful e-commerce businesses.

Global Reach, Local Touch

HelpFlow operates predominantly in US business hours (Pacific Time), but their reach extends to other US timezones, UK/Ireland, and even APAC times. That's right! They're a global operation with a local touch.

Remote Work Pioneers

HelpFlow is a fully remote company, and they're not just hopping on the pandemic bandwagon. They've been doing this since before it was cool, with a team of 100+ employees scattered across the Philippines. This includes Managers, Client Management, Sales, and more.

A Culture of Excellence

At HelpFlow, they don't just have employees; they have a culture. A culture that thrives on teamwork, innovation, and a relentless pursuit of customer satisfaction.

The HelpFlow Advantage

HelpFlow is not just about providing customer service agents; they're about providing a complete customer service solution. They specialize in customer service operation management and infrastructure improvements. Whether it's workflow improvements, reporting, or AI, they've got it covered.

The HelpFlow Promise

HelpFlow is committed to ensuring on-time and smooth client onboarding, stabilizing client relationships through regular check-ins, and mitigating risks by flagging internal indicators. They're not just about solving problems; they're about preventing them.

A Company on a Mission

HelpFlow is on a mission to provide B2B Client Management for US Small Businesses, managing the Client Experience Process, and leading Client Experience/Client Services Team(s). They're not just about providing a service; they're about providing a transformative experience.

Perks of Being a HelpFlow Employee

Working at HelpFlow comes with its perks. Apart from a competitive salary, they offer HMO Reimbursement, Paid Time Off, and weekends off. And the best part? You get to work from home, fully remote, with no office visits required.

So, that's HelpFlow for you. A company that's as committed to their employees as they are to their clients. A company that's not just about doing business, but about making a difference. A company that's not just about providing a service, but about providing an experience. Welcome to HelpFlow.