Omega CRM, a Merkle Company and part of the dentsu group, is a global digital company specializing in accelerating the Business Experience (BX) of clients through customer-centric solutions, technology, and data enhanced by AI. With over 23 years of experience, the company is recognized as the largest Customer Experience Management (CXM) agency in Spain and a leader in the Salesforce ecosystem. Omega CRM delivers end-to-end solutions integrating media, creativity, content, technology, and strategy across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit. The company provides omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics, with a team of 580+ professionals holding 2,500+ certifications and maintaining a client satisfaction rating of 4.9/5.
Industry
Digital Services & Customer Experience Management
Company Size
501-1000 employees
Founded
2001
Remote Policy
Hybrid
Beta · Sourced from candidate reports
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