Customer Experience Management (SaaS)
OneDirect is an Enterprise SaaS startup specializing in the customer experience management (CEM) space. The company has established itself as a pioneer in CEM with a suite of world-class products implemented by over 200 large enterprises including Indigo, McDonald's, Indian Railways, IFB, Voltas, Daikin, and MakeMyTrip. OneDirect's product portfolio consists of three key lines: Service Management, Feedback, and Messaging (WhatsApp, Bots, etc.). The company is focused on building and scaling robust products that enable brands to deliver exceptional customer experiences at scale.
Industry
Customer Experience Management (SaaS)
Company Size
201-500 employees
Remote Policy
Office-first with remote options
Beta · Sourced from candidate reports
Be the first to share your experience with Onedirect.
Your reply helps other candidates know what to expect.
