Customer Service Automation
PolyAI is a SaaS company that automates customer service through lifelike voice assistants powered by advanced conversational AI. The platform enables businesses to deliver customer service at scale by allowing customers to lead natural conversations with AI agents that rival human agent capabilities. Their voice assistants are used by world-leading companies to automate critical customer service operations and integrate into daily workflows. PolyAI operates as a global SaaS business with an established presence in the UK and a growing presence in the US.
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