Rightway is a pharmacy benefits management (PBM) and healthcare navigation company that makes pharmacy benefits fair, transparent, and easier to navigate. The company offers Navigation solutions and Unity, which combines PBM and Navigation capabilities, designed to serve sophisticated healthcare clients. Rightway provides clinical and technical expertise to help clients optimize their pharmacy benefits programs, with a focus on member experience across phone, chat, email, and digital channels. The company supports members, providers, and pharmacies with inquiries related to benefit design, formulary coverage, prior authorization, claims adjudication, and clinical program enrollment.
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