ZigZag Global

ZigZag Global: The Return Kings

Say hello to ZigZag Global, the sassy, award-winning eCommerce returns business that's been shaking things up since 2015. Founded by the charismatic Al Gerrie, they're all about pushing the boundaries of smarter returns. They're the dream weavers of a retail world where every customer experience is a delightful journey, where every purchase is loved and re-loved, and where preserving our planet is as much a part of shopping as swiping your credit card.

The Global Reach

With more than 200 companies across 130 countries using their SaaS platform, ZigZag Global is the go-to solution for reducing the cost, friction, and impact of returns. They're the secret weapon behind big-name clients like Inditex (think Zara, Bershka, Pull&Bear, etc.), Superdry, Sports Direct, The Hut Group, Swarovski, and many more. And let's not forget their Whitelabel partnerships with some of the world's biggest logistics businesses like DHL, Evri, SkyNet, and FedEx.

The Big Blue Leap

2021 marked a new chapter in ZigZag's story when they were acquired by Global Blue, the industry leader in tax-free shopping. This move has only strengthened their reach across the global retail industry, allowing them to keep doing what they do best: helping retailers manage and re-sell their returns.

The ZigZag Culture

At ZigZag, they're all about the Start-up Spirit, Human Heart, and Grown-up Mindset. These core values define their workplace culture and fuel their collaborative spirit. They're a diverse and inclusive group spread across Europe, committed to challenging biases, removing obstacles to inclusion, and ensuring all their people can thrive and be themselves.

The ZigZag Promise

So why join the ZigZag family? Well, aside from working with a brilliantly diverse group across Europe, you'll enjoy a competitive salary, additional holiday days, and a collaborative working environment. Plus, they're all about flexibility, offering remote or hybrid work options. And let's not forget the healthcare insurance with dental service included, food vouchers, discounted Multisport and Parking cards, and an annual L&D budget. Not bad, right?

In short, ZigZag Global is a dynamic, forward-thinking company with a heart, a conscience, and a killer business model. They're the superheroes of eCommerce returns, and they're just getting started.