We are looking for an experienced Amazon Connect Provisioner to lead the implementation and coordination of our contact center infrastructure using Amazon Connect.
Requirements
3+ years of experience with Amazon Connect or similar CCaaS platforms
Strong understanding of AWS ecosystem (Lambda, IAM, S3, CloudWatch)
Proven experience leading implementations or system rollouts
Solid knowledge of contact flow design and telephony systems (IVR, routing logic)
Experience with API integrations and system architecture Benefits
Fully Remote
High Ownership Role
Long-Term Opportunity
Competitive Compensation
Career Growth
Autonomy
